ERM has been recognized as a leader in the Operational Excellence Digital Services provider market by independent analyst firm Verdantix.

Their 2020 Green Quadrant Operational Excellence Digital Services Report provides an independent benchmark of the 12 most prominent digital operational excellence service providers.

As guidance for buyers of digital services, the report recommends ERM to customers seeking to digitize their EHS systems given proven client references and an extensive partnership base. ERM earned the highest aggregate score in terms of capabilities to deliver digital services for EHS projects covering process safety management, worker health and safety and environmental management. It also recommends ERM to EHS executives looking to implement risk-centric management systems.

Quotation mark “This report validates that our continued strategic investments in technology and data, coupled with our deep EHS domain expertise is helping our clients innovate and achieve a step-change in EHS & Sustainability performance. Through an increased focus on digital advisory services, data management and data analytics we are helping our clients unlock the potential of digital in the EHS and sustainability space and help make their operational excellence digitalization goals a reality." Quotation mark

Sammy Lakshmanan

ERM’s Global Head of Digital Services

ERM’s overall momentum in the market is strong with sales in Digital Services exceeding 20 percent year-on-year. Additionally, ERM has established four digital innovation hubs based in US, Europe, Australia and most recently India. These hubs are helping fast track innovation projects to maturity in combination with our consultants, clients and partners around the globe.


About the report
This report provides a detailed, fact-based comparison of the 12 most prominent digital operational excellence service providers. Based on the proprietary Verdantix Green Quadrant methodology, the analysis is based on two-hour interviews with practice executives at each vendor, vendor responses to a 108-point questionnaire, interviews with 10 corporate managers from four countries in the oil and gas, chemicals, mining and aerospace industries who have engaged and managed service providers for operational excellence projects, and a survey of 284 operations, maintenance, engineering and process safety executives.

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