Join us in Tampa, Florida for the premier EHS Management Information Systems (EMIS) development event!
ERM is excited to announce our Terabyte Sponsorship for the 2015 NAEM EHS & Sustainability Software Conference!
Learn Best Practices to mitigate business risk & improve operational performance through use of EHS management information systems
The NAEM EHS & Sustainability Software Conference brings together peers to create an unparalleled learning environment. This conference is designed to provide the knowledge to assess software needs, identify priorities, evaluate options and successfully implement “fit-for-purpose” EHS and Sustainability information technology solutions. You will hear directly from corporate EHS and Sustainability leaders who have gone through the EMIS development lifecycle and can discuss how their solutions were selected, designed, implemented and maintained within their organizations.
Learn more about the 2015 NAEM EHS & Sustainability Software Conference
EHS MIS Support & Sustainment – An Often Under-Appreciated Value
Tuesday, February 24, 2015 - 1:15pm-2:30 pm Breakout Session B
David Robbins, Partner, ERM
As EHS&S organizations are increasingly reliant on ever-changing commercially developed off-the-shelf software (COTS) -- issues surrounding support and sustainment become increasingly complex. Does the investment in your EHS software solution take into consideration having a solid plan for both Support and Sustainment? Inherent risks are associated with ignoring these issues and they can potentially undermine the stability, improvement, and longevity of critical systems as your organization changes.
Conventional understanding defines sustainment as involving activities in support of modifying systems and deploying changes to meet customer needs. Software maintenance typically consists of remedying faults, enhancing performance and attributes while adapting to a changing organization and technical environment.
For a successful EMIS, a sustainment program takes into consideration the processes, procedures, people, material, and information that is required to support, maintain, and operate the software aspects of a system.
Thus, software sustainment addresses other issues not always an integral part of simply maintenance such as documentation, operations input, deployment, security, configuration management, training (users and sustainment personnel), help desk, COTS product management, and technology updates. Successful software sustainment consists of more than modifying and updating just the source code. It is dependent on the broader adaptability of the organization itself, the skills of the team and the operational domain of the team. Therefore, software maintenance as well as operations should be considered part of software sustainment.
This discussion will focus on defining support & sustainment as related to EMIS COTS. Topics about sustaining new and legacy systems include:
- Laying the Foundation - What defines Support and Sustainment for my organization?
- Earning / Sustaining the Endorsement - the User Base (tailoring the proper balance)
- Supporting & Sustaining the Investment
- Support & Sustainment at Work – Scenarios
- Putting the Support and Sustainability Organization in Place
- Metrics and Measurements.
Additional presentations will cover such topics as:
- Strategic Planning
- Software Selection and Design
- Incident and Illness Tracking
- Metrics Management
- Sustainability Reporting
- Operational Risk Management
- Compliance Management
- GHG Tracking
- Lifecycle Assessments
- Regulatory Tracking and Updates
- Workflow Mapping
- Support & Sustainment
ERM Information Solutions
ERM Information Solutions helps clients meet their internal and external information management needs; from system planning and specification through project implementation and sustainability services.
Learn more about ERM's Information Solution services