Sustainability Report 2015

Health and safety

Health and safety

ERM has a health and safety program that focuses on the ongoing health and safety of everyone involved in and impacted by our work – including ERM employees, clients, contractors, local communities and the public.

We recognize that our daily actions, whether they are performed at ERM offices, remote project sites, industrial facilities, active construction sites or from employees’ homes, require diligent and comprehensive planning and management to achieve our ultimate goal of ZERO harm. Our global tools and systems support continuous improvement as we work on complex projects, often in increasingly challenging environments. We bring our health and safety expertise to bear on every project, regardless of size.

We have a global Health, Safety and Environment (HSE) Policy Statement, which is endorsed by our CEO and Executive Committee. This policy statement applies globally and is communicated to all employees through our induction programs and routine communications. The HSE Policy Statement includes a commitment to the prevention of injuries and illnesses, continual improvement in health and safety management and performance, and a framework for setting and reviewing goals and objectives. A global health and safety team supports our leaders and comprises the Global Health and Safety Director, a small team of subject matter experts working with this Director, and health and safety leaders embedded in the regions, divisions and business units as well as health and safety resources for ERM's largest client teams in our Global Key Client program.

Safety Management System

To ensure a globally consistent and sustainable approach, ERM completed its global implementation of a Safety Management System (SMS) in FY15. The SMS, which follows the PLAN – DO – CHECK – ACT scheme, is based on the OHSAS18001 and ISO14001 International Standards and has been designed to:

  • Identify and quantify health, safety and environmental risk;
  • Implement consistent mitigation tools;
  • Verify the degree and success of implementation across all business units; and
  • Drive continuous improvement in our health, safety and environmental performance.

The implementation of the SMS has resulted in a holistic, comprehensive, and systematic approach that ensures our safety systems are integrated into existing and planned business processes. The SMS also has assisted us in improving and standardizing the most critical items associated with any health and safety program; risk assessment and control, strong communications, training, self-assessment, positive reinforcement of safe behaviors and continuous improvement.

Safety AT ERM

Safe behaviors must be engrained in every action and decision made by our employees. “Safety AT ERM” is a set of five key elements that define our Health and Safety Program. These five key elements include:

  • Active leadership
  • Training and competency
  • Emphasizing positive safety
  • Risk management
  • Maintaining balance

Collectively, these elements help our staff to understand and articulate the most important aspects of our Health and Safety Program. They also help us, as an organization, remain focused as we look to identify improvement opportunities.

Safety Recognition Program

Recognizing the outstanding contributions associated with building and improving our health and safety culture is a key step in the evolution of our overall program. To achieve this, we have established three different levels of recognition.

  1. Safety AT ERM
  2. Safety AT ERM STAR
  3. Quarterly Discretionary Award for Health and Safety

Performance measurement

We track a number of company-wide indicators, which help us identify improvement opportunities for our approach and processes at a local, regional and global level. These indicators are shared with our employees, managers, Partners, the Executive Committee and our Board in a thorough and timely manner. ERM business units also integrate health and safety performance goals into their operational plans as part of our SMS.

ERM Partners have personal safety goals included in their performance metrics with progress against these goals assessed as part of the Partner performance review process.

Despite significant focus on safety across the organization, ERM experienced 24 recordable incidents during FY15 (i.e., incidents that resulted in either injury or illness to an ERM employee that required professional medical attention to resolve). These incidents resulted in a total recordable incident rate (TRIR) of 0.54, an increase over the FY14 rate of 0.46. Our rolling three-year TRIR average decreased in FY15, from 0.53 to 0.49. Workstation ergonomic injuries were the most common type of recordable incident experienced by our employees during FY15.

During FY16, we are renewing our focus on active leadership and ergonomics to improve our safety performance. ERM is planning to implement a global ergonomic program that includes software tools and workstation assessments to assist in managing workplace ergonomic risk.