Sustainability at ERM
Our value chain
At regular intervals, ERM evaluates the key elements of its business, which include inputs to our business operations (our supply chain), the advice and services we deliver to clients and the benefits we bring to the communities where we work and operate. Taken together, these activities form our value chain.
This year, in response to stakeholder feedback, we define the value we believe we deliver through our approach to sustainability as illustrated in the interactive tool below.
We have developed this interactive tool to enable an exploration of the impacts we are having on the global sustainability agenda through our advisory services, our projects and programs, our contributions to thought leadership and to society, our operations and our business performance. Each icon links to a section of the report, which expands on why this issue is important, and the ways in which we are addressing the associated challenges and opportunities.
It also set out key elements about us and our supply chain, including:
- Our values, principles and strategy: These are at our core and define who we are, and how we work.
- Goods and services: We procure items for our network of offices around the world ranging from office supplies to IT equipment. We also require goods and services to support our delivery of projects to clients, including travel management, technical equipment and specialized support from subcontractors.
- Capitals: As a professional services firm, human capital is our greatest asset. Financial capital enables us to grow our business, while physical capital includes our 160 offices and site-based facilities.
We believe we can have a positive impact on all aspects of our supply chain and, by understanding and addressing our supply and value chains, we can continue to track and improve our sustainability performance – and the outcomes that we deliver.
ERM’s contributions to creating a more sustainable world are manifested through the environmental and social impacts of the services we provide to our clients, more so than through our direct operational footprint. For example, through our project work, we help clients achieve reductions in greenhouse gas emissions that far outweigh any direct savings we can make through optimizing ERM's office operations and minimizing ERM's business travel.
Over the past year, we have continued to work on ways to measure effectively the positive impact of our work with clients, in response to stakeholder interest. This year's report contains examples of the impacts we deliver through our client work, and our efforts to improve our measurement capabilities. We also have adapted these methodologies to understand the impact of projects funded through the ERM Foundation and the Low Carbon Enterprise Fund.