About this report
Our reporting approach
This is ERM's fifth Sustainability Report, and our fourth report to the GRI G4 Guidelines.
This report details our performance during FY16 (1 April 2015 through 31 March 2016) in managing key issues and targets identified through our materiality assessment and is reviewed and approved formally by our Executive Committee. Our previous report (covering FY15) was issued in November 2015.
We declare this report to be in accordance with the GRI G4 Guidelines at a core level. The key elements that we have focused on in developing this report, in keeping with the intent of the guidelines, are described below.
- Engagement with stakeholders: This report responds to feedback from our stakeholders.
- Sustainability context and value chain: We explain how we see the role of ERM in wider sustainability issues, the impact we have through our client work and the role that our experts play in professional associations, industry forums and other thought leadership activities.
- Materiality: We identify and describe the material issues that are important to our stakeholders and the business, and set out our associated performance for the reporting year as well as key performance indicators (KPIs) and targets for the coming year.
Principles for defining reporting quality
The G4 Guidelines set out principles for defining reporting quality, and we have taken a number of actions to meet these principles:
- We safeguard the quality of the information contained in this report through a robust assurance process leveraging external and internal expertise; and
- We continue to improve the availability of timely information to decision-makers.
Principles for defining report content
Determining what to include in this report begins with an understanding of our value chain impacts, which include our associations with our business partners, our work undertaken for clients and our thought leadership activities. The report addresses those items that are of significant interest to our stakeholders and to ERM's business strategy.
We begin our materiality assessment at the start of each fiscal year, in order for our business planning to include initiatives to respond to the key issues identified. We establish KPIs and targets to track the effectiveness of our management of these issues throughout the year. Our focus is on improving, year on year, the management of key sustainability issues for the business.
We undertook the following approach to determine the key issues for the business:
- We drew on a wide range of inputs to develop a view on what matters to our internal and external stakeholders, including extensive interviews, surveys and benchmarking.
- We expanded our understanding of ERM’s sustainability context through our involvement in various global organizations, including the World Business Council for Sustainable Development.
- Senior management reviewed the company’s key business issues.
- We created a matrix of key issues. Internal sustainability experts and business leaders assessed these in terms of their potential economic, environmental and social impacts to ERM and our stakeholders.
- Based on this assignment, senior management agreed on the material sustainability issues for our business going forward. We reviewed the GRI Aspects and, where relevant, assigned indicators, which are outlined in our GRI G4 index.
- In order to drive performance improvement, we established key performance indicators and targets directly related to our material issues. We report on our performance against the FY16 targets in the report.