Sustainability Report 2016

Progress on key issues

Results against targets

We saw mixed performance against the targets we set ourselves for FY16, which is explained in each section of this report. We have taken these results into account as we set our targets for the next year and beyond. 

The following tables summarize our results against our sustainability targets. Detailed information on our performance data is provided in the supporting data section of this report.

Targets we met or exceeded

FY16 targetResult
Ratio of female to male Partners increased by 5% from prior year results (19.1%) Ratio of female to male Partners: 20.1%
Set baseline for annual Employee Survey to meet or exceed Engagement and Enablement Index scores for Professional Services firms Baseline set based through implementation of new globally recognized survey approach
No fatalities or serious injuries No fatalities or serious injuries
Total Recordable Incident Rate (TRIR) 3-year rolling average at or below prior year results (0.49) 3-year rolling average: 0.47.
Annual TRIR at or below prior year results (0.54) Annual TRIR: 0.41
Establish FY16 baseline for Safety Management System audit performance, and set target for annual improvements Baseline established for self-assessment score (71.9%) and target set for annual improvements (10%)
No fines or nonmonetary sanctions for material noncompliance with laws or regulations. No fines or nonmonetary sanctions for material noncompliance with laws or regulations
Active engagement in business response to climate change through COP21 and associated involvement Engagement included two side events for business during COP21, webinars for clients and a series of articles on impacts of the Paris Agreement for business
Measure the sustainability impacts of pilot projects with the ERM Foundation Initial pilot completed and continuing to align with Sustainable Development Goal indicators
1% of prior year profits contributed to global sustainability initiatives, primarily through the ERM Foundation 1% of profits contributed ($1 million)
Active leadership in WBCSD High-level of involvement in conferences, working groups and programs; development of protocols and other reports

Targets we did not meet fully

FY16 targetResult
40 hours of training per full-time equivalent (FTE) employee 37.4 hours per FTE employee
Voluntary turnover rate of ≤ 13% Voluntary turnover rate of 13.3%
Ratio of female to male Senior Consultants increased by 5% from prior year (31.6%) Ratio of female to male Senior Consultants: 30.7%
Each region and Specialty Global Business to develop specific diversity and inclusion strategies outlining FY20 targets and actions Strategies developed, and targets to be set in FY17
100% completion of ERM mandatory new starter health and safety training in required timeframe 96.5%  of new starters completed ERM mandatory health and safety training in required timeframe
100% completion of ERM business conduct and ethics mandatory new starter training in required timeframe 97%  of new starters completed ERM mandatory business conduct and ethics training in required timeframe
Measure and set reduction targets for internal business travel from FY17 and beyond Measurement completed, and targets to be set in FY17
Finalize the approach for a robust measure of client satisfaction Ongoing development as part of the new strategy
Deploy and evaluate tools to support selected clients in evaluating the sustainability impacts of strategic and project-related decisions Tools evolving based on client feedback
Document processes for identifying, prioritizing and managing risk throughout our value chain Desktop mapping completed and findings incorporated into existing business processes